KATHMANDU

Daraz Nepal’s leading online marketplace, has made online shopping even more convenient for customers by introducing New Customer Drop Off Points in various parts of the country. Daraz recently announced a partnership with IME Pay through which select IME Pay hubs will now act as drop off points for Daraz customers and will offer them a more convenient and hassle-free policy when returning a product. Customers will now be able to return any unsatisfied products by simply visiting their nearest IME Pay hub.

This is the first time that an e-commerce company such as Daraz has partnered with a FinTech company such as IME Pay to offer customers a different approach of service. This partnership aims to offer customers additional reasons to opt for a digital platform to shop while at the same time also seeks to help the ecommerce ecosystem grow. Apart from Daraz Hubs, customers can now drop their return packages at the select IME Pay Hubs located inside and outside the valley. The location details are as follows:

Bajra Sub Remit – Jorpati, Kathmandu
Hello Hi Connection – Jawalakhel, Lalitpur
Simple Sub Money Transfer – Koteshwor, Kathmandu
PB Travels and Tours PVT.LTD – Buddha Chowk, Pokhara
Sam Bhawi Traders – Bank of Kathmandu Building, Biratnagar
New Birgunj Money Transfer – Bhanu Chowk, Birgunj

Along with these 6 locations, 18 more locations are scheduled to be opened by next week. The updated location list can be found here. Furthermore, while making a return through the Daraz App, customers have the option to either call a DEX rider to pick up the product or they themselves can choose to drop off the product to the nearest Drop Off Point. And if a customer chooses a Drop Off Point, upon arrival they will be greeted by the Front Desk Operator who will brief them about all the procedures they will need to follow to complete the return process. If you have any further queries that you would like answered, kindly reach out to our Daraz Sewa Sathi @ 015970597.